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The goal of Samsung Life Insurance's "New Image System
Construction" is to effectively secure the foundation
of knowledge management in response to the change of management
strategy by constructing operation processing system utilizing
image technology.
Especially the efficiency of work is maximized since addition
and modification of new contract or operation process are
done promptly and accurately using the visual operation-planning
tool. By applying review distribution rules, reviewers are
managed effectively. In addition, by adopting the use of OMR/OCR
function, image documents are turned into electronic documents,
and manual input of data is minimized.
A. Efficient management of reviewers
or underwriters
- Efficient distribution through application of
various review distribution rules (equal distribution, regional
distribution, etc.)
- Provides basic information for evaluation through
provision of Visual statistics related to reviewers (statistical
information such as goal and accomplishment rate)
B. Introduction of automated
review system
- Automated review by the electronic system (OMR/ICR
function. Sets criteria for automated review)
C. Introduction of Visual operation
planning tool
- Improvement of the efficiency of operation process
(Use of Visual operation planning tool)
- Rapid response in case of change of current
operation (It is possible to promptly change operation when
the current operation is changed)
D. Introduction of OMR/OCR functions
- Minimizes manual labor
- Makes electronic image documents
- Maintains consistency between image data and
input data
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